Training / Prompt Basics
AI Prompt Basics for Non-Technical Staff
Most people use AI at the level of 'write me an email.' That's why their results are mediocre. This hour fixes that — without making anyone a prompt engineer.
Reviewed by Level Up Automate.
TL;DR
Three patterns cover 80% of useful prompts: role + task + context, examples, and structure.
We work in real tools (ChatGPT, Anthropic's Claude, Microsoft Copilot) on real-ish work tasks.
Every attendee leaves with a prompt cheat sheet they'll actually use.
What we cover
Hands-on, 60 minutes.
- Why bad prompts give mediocre output (and why that's not the AI's fault).
- The three-part pattern: role + task + context. Live examples.
- Using examples to guide the AI toward your style.
- Asking for structure: bullets, tables, specific formats.
- When to push back: 'try again, but shorter / more formal / from a customer's view.'
- Common traps: hallucinations, dates, math. How to spot them.
What you leave with
A laminated one-page prompt cheat sheet, plus a follow-up email with the recordings and a sandbox folder of example prompts for common roles.
Common questions
Plain-English answers
Do attendees need accounts?
Ideally yes. We can run on a shared demo account if needed, but real practice on real accounts is much more effective.
Is this safe given our policy?
We design every example to comply with the typical acceptable-use policy. We coordinate with your team beforehand.
Next step
Want a hand getting this right?
A 30-minute conversation often saves weeks of guessing. We'll talk through your team, your data, and what to do first — no slide deck required.